Sometimes there is nothing better than the open road to clear your head about “why” we do what we do, and should we be doing something different. For you, it might be on a boat, in a book, on a beach. Wherever you find peace to just listen to your inner voice, find it.
Most people have not experienced great customer service in a very long time. Many are craving it! They tolerate what they experience but are always looking for something better- something that makes them feel you are worthy of their time and money. Here are six secrets to great customer service.
Lessons in life are often learned when its too late. EMT’s write of the moments when we are in our last moments on earth and the questions often asked. Did my life matter? Will someone remember me? Find your “why” and make a difference while you can.
Over the last thirty years, I have come to learn some truths about people, organizations, and life in general. Speaking truth is a wonderful place to start if honest development and change is to take place.
What’s new in customer service? Nothing, and everything! Nothing in terms of human beings treating each other as one expects to be treated. Yet everything now that there is so much data available for companies to create and anticipate customers wants and needs.